SHIPPING POLICY

How does the delivery process work? 

  • Once our system processes your order, the products are inspected thoroughly to ensure they are in a perfect condition. 

  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. 

  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. 

  • International Shipping – International clients do not pay import duties levied by their government to Shomili Private Limited. Clients will have to pay the customs duty to the courier provider in order to receive the product. 

How are items packaged? 

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.  

 Now how can I track my order? 

  • Once your order has been dispatched, you will receive an email with the tracking details and the courier company that is processing your order. 

  • You can track the status of your package 24 hours after your order is dispatched from our warehouse. 

  • Following are some our trusted courier partners: 

 

What is the estimated delivery time? 

  • We usually dispatch most orders within 2-5 business days (excluding Sundays and public holidays) 
    International orders, in most instances, will be shipped in their entirety as one shipment. 

Are there any shipping charges applicable on my order? 

  • We have standard shipping charges for most addresses. 

  • India shipping charges -  free shipping for all orders above Rs.499